• About BOJ Iraq
• Compliance Documents
• Financial Inclusion Department / Iraq

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Iraq Bank Products

• Cards / Iraq
• Commercial Banking

• Transaction Banking

Contact the Bank of Jordan branch in Iraq at:

Phone: Customer Service: +(964) 7835418888  , 80050777 Bank/Head Offices: +(964) 7835418880

Branch:+(964) 7835418818 P.O. Box 3154

E-Mail: bojiq@bankofjordan.com

Location: Baghdad/ Salman Faeq Street/ Property No. 323/65 , https://bit.ly/IraqBranchMAP

Complaint Management

 The Bank of Jordan continuously strives to excel in serving its customers at a high level of quality. It is responsible for managing and handling customer complaints and observations through the Banking Compliance/Awareness Department, in addition to its responsibility through the following channels:

• Number of the Customer Complaints Management Unit : +(964) 7835418800
• Email: bojiraq.complainthandling@bankofjordan.com
• Personal visit to the customer complaints officer in the Iraq branch.
• Fill out a complaint form

General Notes:

• The period allotted for handling customer complaints ranges Within a maximum period of (10) days from the date of filing the complaint
• To view the customer guide for dealing with complaints, click here